Have questions or want to comment on the PROClassicTV site? info@PROClassicTV.com
Need support? Please detail the problems you’re encountering and send to support@PROClassicTV.com
If you prefer snail mail, you can reach us at:
The Peter Rodgers Organization Ltd.
P.O. Box 2110
Hollywood, CA 90078
Or contact us using the form below:
When emailing support@PROClassicTV.com with a question or issue. Please include the following:
- Device Model
- Operating system
- Browser you’re utilizing
- When did the issue begin?
- How are you connecting (ie: 3G, 4G, LTE, Wifi, other?)
- Please copy/paste the URL where you’ve encountered the problem
Frequently Asked Questions
Answers to many of your questions may be available by reading our FAQ. We recommend you do so prior to contacting support.
What Can I Download?
Nothing. Just Streaming.
What kind of internet connection do I need to view?
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view HD you will need to have higher download speeds.
To test your speed, go to http://www.speedtest.net/. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running 3 tests is recommended.
As a general rule your download bandwidth must be greater than the bitrate of the video you’re trying to view.
What browser should I view on?
For the best experience when viewing a video, we recommend using Google Chrome or Mozilla Firefox to view on Desktop and Mobile devices. Please note that if you are using Internet Explorer, versions 10, 11, or Edge is recommended since older versions can have issues.
Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about
How do I change my password?
We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp
You can manage your subscription choices, update payment information and find renewal date on this page: https://www.proclassictv.com/profile/